Intelligent Automation for Financial Services

Smarter, faster banking for today’s customers.

While digital transformation is nothing new to banks and financial institutions, now more than ever, they must rely on technology to conduct business, comply with regulations, connect with customers, and deal with a flood of ever-changing market conditions.

ABBYY helps banks and financial institutions to get there faster by…

  • Transforming incoming documents and communication into actionable data for your processes.
  • Expediting process automation with intelligent data capture and extraction.
  • Preparing your operations for emergency services, such as credit application surges, forbearances, mortgage refinancing, and suspicious activity that comes with them.
  • Improving customer service by streamlining and automating daily operations such as account openings and credit card and loan applications.
  • Enabling trace and audit of the acquisition of all customer and application data for compliance and crimes detection from onboarding throughout entire customer journey.
  • Providing quicker response times for customer onboarding, credit, and loan applications.

Compliance, Fraud, Customer Experience, Operations and More!


Watch now to discover the ways that automation technology including AI, RPA and NLP can help financial institutions reset and reimagine their business.

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Usage scenarios

ABBYY Intelligent Automation helps banks succeed at digital transformation one process at a time…

03C Finance Cases KYC

KYC compliance

Violations of KYC/AML (anti money laundering) regulations cost banks billions of dollars in fines and legal exposure...

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03E Finance Cases Mortgage

Mortgage loan processing

In times like these, marked by lower interest rates, economic slowdown, reduced staff, and a rise in loan modifications and forbearances…the backlog of loan files for lenders will become overwhelming...

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03G Finance Cases Fraud Prevention

Fraud prevention / risk management

Ironically, as processes become more automated, financial institutions become more vulnerable to crimes, fraud, and KYC violations...

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03H Finance Cases Trade Finance

Trade finance

Trade finance is a multi-step, multi-part processing ecosystem that is largely manual, repetitive, time consuming, and full of risk…

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03F Finance Cases Credit

Credit application processing

Credit application processes are often antiquated with many bottlenecks and manual interventions...

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03B Finance Cases Delivering Account Services

Delivering account services

Accelerate contactless banking and remove person-to-person interactions by fully discovering the many interactions between people and content in your processes...

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03D Finance Cases Unstructured Documents

Unstructured document review & analysis

Financial service firms face great risk of losses and financial crimes when inadequately analyzing data in the complex documents they handle...

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03A Finance Cases LIBOR

LIBOR transition

Tackle the single biggest challenge of managing the LIBOR end – the overwhelming volume of documents needing remediation, and the workforce to get it done.

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Looking to automate document processes in Financial Services?

We have a skill for that.

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Developed in partnership with BAI and Cheryl Chiodi, Financial Services lead at ABBYY, this report discusses how financial institutions can use what they know about their past and current business to plan for the future. 

Download third-party content
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Learn how to sharpen your competitive edge in customer satisfaction,agility, and profitability.

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Europe’s third largest bank allows corporate customers to pay paper bills using bank’s own app on their mobile devices.



Mobile capture

Read the story
Customer Story Video Banque Populaire 360X232

Banque Populaire de l’Ouest digitizes and automatically classifies incoming credit applications from various channels.


Credit application processing

Read the press release

DBS Bank accelerates the loan application process via a mobile app integrating OCR technology.


Mobile capture

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